(Auntie Anne’s Customer Survey)

Pretzel Talk Customer Survey

  • Take a super short survey in regards to an Auntie Anne’s purchase
  • is operated by InMoment Inc.
  • All survey questions will help improve customer service at the store in question
  • The customer should receive a promotional reward coupon at the end of the survey
  • Visit to take the survey now!

The Pretzel Talk Customer Survey is open to all customers who recently made a purchase at Auntie Anne’s.

In order to take the survey simply visit and follow the on-screen instructions.

Please note the customer will need to provide the 3 digit Auntie Anne’s store number in order to begin.

Customers who do not have the 3 digit number will not be allowed to take the Pretzel Talk survey. Survey Instructions

  1. Decide pretzels are on the menu for lunch
  2. Find a Auntie Anne’s location
  3. Make a purchase at Auntie Anne’s
  4. Save the receipt as it will display the store digit Auntie Anne’s survey code
  5. Hurry home and access the Internet
  6. Navigate to
  7. Provide the 3 digit store number
  8. Answer all the survey questions
  9. Collect the promotional reward coupon

Please note the Auntie Anne’s store code is located at the top of the receipt under the Auntie Anne’s location name and will consist of numbers and letters (Example: PA-123-1).

Those who only have a 3 digit store number, please enter “1” in the last box.

Auntie Anne’s Must-Try Pretzels

  • Cinnamon Sugar (a must-try for those with a sweet tooth)
  • Sweet Almond
  • Roasted Garlic and Parmesan
  • Raisin Pretzel (go great with a cup of coffee)
  • Cheese Pretzel Dogs (best for a Superbowl party)

Those who frequent Auntie Anne’s on a regular basis should sign up for My Auntie Anne’s Pretzel Perks!

This reward program will provide promotional offers and great rewards with Auntie Anne’s My Pretzel Perks mobile app (each purchase made will earn points toward free pretzels!).

Auntie Anne’s Customer Service

  • If you would like to speak to someone directly about owning an Auntie Anne’s location, use the contact form on the franchising website, or call them at 1-877-PRTZ-LUV (778-9588)
  • Nutrition information: email us at
  • Request a gift card balance: email

When checking an Auntie Anne’s gift card balance please include your card number in the email.



View Comments

  • Love Auntie Anne's they are the Best pretzels in the world Wetzels Pretzels is just downstairs at the Montebello twn. Ctr. And I mean directly under Auntie Anne's but Wetzels can NOT even compare the Auntie Anne's are the Bomb! that's the first place I visit when I go to the mall!

  • My receipt didn’t even have the validation code so I guess I can’t do this survey. Pretzels are great through, best location for pretzels.

  • Love, most of the products, especially the pretzel dogs and original pretzels Workers were pleasant and on the ball.

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