www.prefunds.aa.com/refunds – Request a Refund (Guide and Reviews)

If you were unlucky enough to have your American Airlines flight canceled please request a refund.

Head on over to www.prefunds.aa.com/refunds to begin the annoying process.

Please have about 5 minutes of time set aside.

Please note that AA is experiencing a high refund request due to the COVID-19 outbreak.

“Not all tickets will qualify for a refund. When you submit a refund request, we’ll determine if your ticket is eligible. It may take up to 7 business days for this process to happen. You can check your refund status online.” – www.prefunds.aa.com/refunds

Get a receipt from these clowns? Good luck…

If you need your receipt to apply for the refund please have the 13-digit ticket number and the passenger last names.

The wait is so bad unless you are really hard up for cash we suggest avoiding the entire process altogether as it is super stressful and the AA customer service is terrible.

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Prefund.AA.com/Refunds Customer Service

  • AAdvantage section of AA.com
  • Toll-Free 1-800-882-8880
  • Spanish: 800-633-3711
  • French: 800-756-8613


American Airlines Refund Coronavirus UPDATE: Fees associated with certain travel dates have been waived…

  1. Bought your ticket before April 7, 2020, for travel through September 30, 2020, you can rebook without change fees
  2. Buy a new trip March 1 – May 31, 2020, for all future travel, you can also change it a later date without change fees