Customer Survey (10% Off Coupon)

Feedback 4 Old Navy Coupon Survey

  • Take a short survey in regards to an Old Navy purchase and earn a 10% off coupon
  • is operated by iperceptions
  • Customers are reporting the survey will take between 7 to 10 minutes to complete
  • The 10% off coupon will be presented in the form of a validation code

The Feedback 4 Old Navy customer survey is open to legal residents of the United States, Canada, or Mexico who are 18 years of age or older and have made a purchase at a participating Old Navy location.

In order to take the survey please visit and follow the on-screen instructions. Required Information

  • Date of purchase
  • Time of purchase
  • Old Navy store number (this will be a 5 digit number)
  • Transaction number
  • Register number Instructions

  1. Make a purchase at Old Navy
  2. Save the receipt
  3. Navigate to
  4. Provide the required information
  5. Claim the coupon redemption code

Customers looking to earn even more rewards associated with Old Navy will want to consider the Old Navy Credit Card.  This credit card is a must for Old Navy fan boys as it will provide 20% off their first purchase made with the card PLUS reward points that will add up quickly when making purchases at Old Navy.

OId Navy Return Information: 

  • By mail: To create a prepaid UPS or USPS return shipping label, use the Old Navy interactive returns process
  • In store: with invoice and card used for purchase
  • No returns or exchanges on final sale items

Old Navy Contact Points

  • Customer Service: 1 (800) 653-6289
  • Credit Card Support: 1 (877) 222-6868
  • General Inquires: 800-653-6289 (from inside the U.S.) 7 am to 1 am EST, 7 days a week
  • 614-744-3908 (from outside the U.S.)
  • Write a letter: Gap Inc./Synchrony Bank, PO Box 965004, Orlando, FL 32896-5004

Similar promotions to the Feed4OldNavy survey include the DGCustomerFirst survey, EWM Cares prize draw, and the Home Depot Gift Card Survey.



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